customer
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Small business, small steps
- May 31, 2021
- Posted by: Kris Hollis
- Category: Customer
No Comments
Don’t over commit to a large customer solution project, break it down to small steps.
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CRM for Manufacturing
- February 19, 2019
- Posted by: Kris Hollis
- Category: Customer
CRM for Manufacturing doesn’t have to be seen a complicated solution that wont fit into an a standard CRM platform.
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What is a customer?
- October 2, 2017
- Posted by: Kris Hollis
- Category: Customer
Who do you view as your customers? Your customer is not just the consumer of the end product or service your company sells.
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Who should master the customer data, change the conversation!
- September 12, 2017
- Posted by: Kris Hollis
- Categories: Architecture, Customer
This is such a typical question regardless of the size of your business. Multiple systems in place each one of them has customer data who should own the customer?
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We are where we work
- May 25, 2017
- Posted by: Kris Hollis
- Category: Uncategorized
They say you are what you eat, but recently I have come to the conclusion that you are also where you work.
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The Customer Experience Play
- January 7, 2017
- Posted by: Kris Hollis
- Category: Customer
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Challenge Me!!
- June 30, 2016
- Posted by: Kris Hollis
- Category: Uncategorized
How often do we find that that the most senior person in the room comes up with the solution. Does that mean it is the right solution? Does that mean that you can’t challenge them?