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What is a customer?
- October 2, 2017
- Posted by: Kris Hollis
- Category: Customer
No CommentsWho do you view as your customers? Your customer is not just the consumer of the end product or service your company sells.
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Who should master the customer data, change the conversation!
- September 12, 2017
- Posted by: Kris Hollis
- Categories: Architecture, Customer
This is such a typical question regardless of the size of your business. Multiple systems in place each one of them has customer data who should own the customer?
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We are where we work
- May 25, 2017
- Posted by: Kris Hollis
- Category: Uncategorized
They say you are what you eat, but recently I have come to the conclusion that you are also where you work.
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The Customer Experience Play
- January 7, 2017
- Posted by: Kris Hollis
- Category: Customer